Online Reputation Manager Openings
Apply for Online Reputation Manager Job Openings in DelhiOnline Reputation Manager Jobs in Delhi at Political Ninjas - Check Out Online Marketing Jobs For Freshers And Experienced with Skills, Job Description, Salary. Reputation managers are PR specialists who monitor and control online activities of an organization’s brands and sub-brands. They make sure that favourable reviews stand above unfavourable ones. In simple terms, reputation managers safeguard a brand’s reputation on the internet by controlling online information, both good and bad. In addition to building a consistent reputation across all web-based channels and platforms, a reputation manager’s job includes traditional public relations strategies as well.
Online Reputation Manager Responsibilities
Online reputation managers monitor social media sites to identify negative content that is posted about their clients. They use a combination of public relations and technical skills to eliminate this content (or at least force it to appear lower in search results) and promote content (news articles, blogs, Tweets, Facebook and Linked posts, etc.) that presents a positive image of their client.
Online reputation management (ORM) is about monitoring and improving how your business is viewed online. It means looking and analysing what a potential customer, reporter, or partner will discover about your brand, your people, or your product/service when they perform a Google search. Search engine management is also a key responsibility of ORM so as to counter negative search results.
The utmost role and responsibility of a reputation manager is to track and monitor brand specific conversations and mentions on social media. Flag off and report perceived threat on social media to the larger social group and stay prepared with media statement. Not just this, ORM also handles what should go out in media about the company and how to handle negative publicity even on the review websites like Glassdoor, Yelp, Google Play, iTunes etc.
Political Ninjas is An Elite International Political Firm with presence in 3 Continents evolving for a decade, having served elite clients such as Governments, Politicians, MNCs, Celebrities and HNIs in 30+ Countries. Over the years, we have garnered and trained a team of industry experts that are capable of providing the best quality results.
Location:
Delhi
Opening Status:
Available
Employement:
Full time
Job Type:
Permanent
Start Date:
Immediate
Salary:
Based on experience
Notice: The application for this opening can be submitted via the application form linked below, ONLY. Direct phone calls and emails will not be entertained.
Apply NowOur Principles
These are some of the principles that we strongly believe in, preach and actually follow as well.
Commitments
We clearly commit what we can do, by when can we do it and how we would do it, And then we do it.
Confidentiality
We are extremely paranoid about protecting the confidentiality of what we do, for whom and how we do it.
Comfortability
We ensure comfortability of you and your team with ours, which can only come from complete transparency.
Capability
We keep improving our already awesome capabilities by investing all resources at our disposal.
Online Reputation Manager Jobs
Online Reputation Manager Requirements
Online Reputation Manager Job Description
• Become an advocate for the company in social media spaces, engaging in
dialogues and answering questions where appropriate.
• Develop organizational elements in order to implement a proactive process
for capturing happy, loyal customer online reviews.
• Monitor trends in social media tools, applications, channels, design and
strategy.
• Implement ongoing education to key stakeholders to remain highly effective.
• Identify threats and opportunities in user-generated content surrounding
the company. Report notable threats to appropriate management.
• Analyze campaigns and translate anecdotal or qualitative data into
recommendations and plans for revising social media, content marketing, SEO and social
advertising campaigns.
• Monitor effective benchmarks (Best Practices) for measuring the impact of
social media campaigns. Analyze, review, and report on effectiveness of campaigns in an
effort to maximize results.
• Spotting opportunities to generate positive social media coverage and
managing social media at events and initiatives.
• Social Media listening & Online Reputation Management for prospects,
new customers and booked customers as well as generating and presenting actionable
insights to maintain a positive sentiment for the brand.
Online Reputation Manager Required Skills
• 5+ years of experience in Social Media Management and/or digital marketing
management in a fast paced environment.
• Possesses great ability to identify potential negative or crisis situation
and appl5+ years of experience in Social Media Management and/or digital marketing
management in a fast paced environment.
• Possesses great ability to identify potential negative or crisis situation
and apply conflict resolution principles to mitigate issues.
• Experience either within social media agencies or within digital/social
media departments in creative and strategic brands.
• Experience in social media listening, insights tools, analytics, reporting
• An understanding of the social web, including blogs, forums, social
networks, microblogs, photo/video sharing, ratings and reviews etc.
• Experience in leveraging social media with consumer support, and working
with consumer support teams.
• Maintains excellent writing and language skills.
• Makes evident good technical understanding and can pick up new tools
quickly.
• Demonstrates winning Social Customer Service techniques such as empathy,
patience, advocacy and conflict resolution. conflict resolution principles to mitigate
issues.
• Experience either within social media agencies or within digital/social
media departments in creative and strategic brands.
• Experience in social media listening, insights tools, analytics, reporting
• An understanding of the social web, including blogs, forums, social
networks, microblogs, photo/video sharing, ratings and reviews etc.
• Experience in leveraging social media with consumer support, and working
with consumer support teams.
• Maintains excellent writing and language skills.
• Makes evident good technical understanding and can pick up new tools
quickly.
• Demonstrates winning Social Customer Service techniques such as empathy,
patience, advocacy and conflict resolution
Why Us?
Why are we so amazing?
YUMMY
Our awesome chef prepares freshly Maison-made breakfasts, lunches, diners, beverages, coffees everyday to provide the fuel you need to innovate and Execute Best Ideas.
EVENTS AND HACKATHONS
Want to organize, talk or attend an event? We give you two days per month to attend or organize team-buildings, conferences, trainings, meetups or hackathons.
COMPANY OUTINGS
Work hard, play hard! We have an in-house bar with a large choice of wines, beers and arcade games. Plus, we organize memorable & engaging team events at least twice a month.
Fun Days
Besides a day off, we present you with a day that is full of fun. You get to choose from a vast array of fun activities from outdoor activities to pool parties.
FLEXIBLE EVERYTHING
We choose to work in a flex office environment to grow new collaborative ideas and practices. We work in small product oriented teams to focus & execute faster.
NO DIPLOMAS REQUIRED
At Political Ninjas, we don’t care about your degrees, we only care about what you know. Your skillset will be evaluated in regard to your technical experiences and skills.